Important COVID-19 Update: In a continued effort to keep our colleagues and customers safe in response to COVID-19, we've implemented some temporary changes to our branch hours and practices. Click here to view hours for your designated branch. Please contact your Commercial Priority Services specialist or Client Services at 877-550-5933 with questions.

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Cybersecurity Awareness : Here are some best practices to help you and your business be safer and more secure online.

With our Retail Lockbox service, checks are mailed to your PO Box and then deposited into your Citizens Bank account. The machine-readable remittances are picked up during each business day, resulting in timely processing of high volume deposits and expedited funds availability. Our automated system also captures payment data that can be transmitted to you to upload into your receivables system.
  • Save time by reducing "float" on mail, processing, and funds availability.
  • Save money by reducing check processing and depository costs.
  • Expedite deposits and increase your access to funds.
  • Get accurate and timely reports on your payments received with flexible and customized reporting options.
  • Simplify with automated uploading of relevant account receivable information directly into your accounting system.
  • Electronic storage of documents and checks can be provided through daily, weekly or monthly CD-ROMS or DVDs.
  • View images of checks and documents on the image archive with historical search capabilities.

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